Your Part-Time Retail Job
As a high school student, you are probably very excited to begin your first part-time job. And maybe the job is at your favorite clothing store at a local mall. After a certain period of time, you might become eligible for employee discounts. As an employee, you will be the first to see new arrivals of the latest fashions. Therefore, you will be the first among your friends wearing the hottest new clothes. After all, the thought of a great wardrobe is a big party of why you chose to work, right? Actually another reason you might have wanted a job was also to save for a car if you are anticipating getting your driver’s license. Maybe you were forced by your parents to get a job because you do not do much after school. Regardless of why you are working, there are some things you should know about working in retail.
First, if you are a cashier, it is likely that you will be required to count the cash in the drawer before you begin ringing up customers. Even though the employee who was using the cash register before you counted the money when his or her shift ended, you need to double check if the money adds up correctly. If money is short, the cashier for the shift before you would probably be responsible to pay the difference. However, if you do not count the drawer before you start ringing up customers, and at the end of your shift you find out the drawer is short, you will not know who was responsible — you or the other cashier. But because it was short at the end of your shift, you will most likely be responsible for paying the difference, even if it was the fault of the other cashier. There is no way of knowing who is responsible unless you count before you begin working.
No matter what your position is, you will most probably have to wear a lanyard with a badge holder that will hold a tag with your name, position, and possibly a photo of you. This way, customers know your name without having to ask. They will easily be able to identify you should they need to. Lanyards and badge holders are usually required to be worn throughout entire shifts. The name tag in the badge holder has to always face the customers and be easily seen by them. Lanyards and badge holders are usually always provided by the employer because most stores require you to have a name tag on during your shift.
You must greet all customers within the time they enter the store, usually within a few seconds of them walking in. Many store managers are strict about this requirement. By addressing customers as they enter the store, you greatly reduce the risk of items being stolen. During staff meetings, this is usually drilled into all of the employees because maintaining inventory is extremely important in retail sales.
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